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Executive Specializations

“Chris's passion, energy and drive helped the team to drive the necessary change from becoming a commodity ingredient to being an added value innovative solution provider."  


Executive VP, formerly Nestlé

Creation of New Strategy, Vision, and Mission

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Global event in Brazil supporting Firmenich’s Naturals strategy with global suppliers 

Nestlé

  • Developed and executed the first group level strategy for the Nescafé brand, the group's number one brand asset. This was achieved with a clear vision, ambition, and significant stakeholder management, especially at Board level.

  • Initiated and implemented a new approach to R&D and built a new facility, a Nestlé first, to support the execution of the first-ever innovation roadmap. The facility managed all elements of innovation from ideation to global market commercialization across all market economic types.

  • Brought in external development partners to help strengthen that of the internal R&D function; this was managed through technology exclusivity contracts.

  • Launched the first ever healthier beverage brand for Nestlé in the cold segment, backed by a strategic roadmap in cold beverages.

Firmenich

  • Transformed the performance of North America by creating and executing a new strategy focusing on customer diversification and business model, which led to the division delivering the highest growth vs. competitors within the US market.

  • Following promotion to Divisional President, the new leadership team and I developed both the 2020 strategy and 2025 ambition with full Board support. This included both organic and inorganic ambitions with key deliverables and milestones with significant investment. This was achieved through the creation of a new definition of the business parameter to be beyond simple Flavor, which required Board and Family shareholder approval. This required managing key internal stakeholders at all levels, campaigning the new vision with customers globally and, of course, the divisional teams.

Throughout this transformation, the division continued to deliver record results in financial KPI’s, setting group records, successfully achieving core listing at all major global and regional F&B companies, and achieving record employee engagement scores.

Rigor and Discipline

in Execution

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  • Strongly believe in ensuring internal alignment and KPI’s across both divisional teams and enabling function to ensure common goals and measures.

  • Huge advocate on communicating a clear vision, aligning teams, empowering and measuring results against agreed milestones. I firmly believe that the leadership team is responsible to develop and own a strong communication program internally and externally.

  • You succeed in what you measure, so we developed a new tool for the division, the SIP (Strategic Implementation Planner), measuring all functions against key milestones over the 3-year cycle.

I am inspired by people who take on leadership in adverse and challenging situations; and have the courage to redefine the business and maintain a "healthy paranoia".

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Insight Driven Innovation

  • I believe fundamentally in a strong connection between the innovation and renovation communities within the commercial function, ensuring that all projects pursued are embedded into the divisional goals and backed by solid customer and consumer insight with an identified commercial partner accountable for execution.

  • I feel strongly that innovation is not managed in silos but synergies are investigated and the business cases are tracked to ensure ROI, and when well executed, create long term sustainable competitive insulation.

© 2020 by Chris Millington

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